Your roof is one of the most critical parts of your home, protecting it from weather, moisture, and structural damage. When it comes time for repairs or a full replacement, choosing the right roofing contractor can make the difference between a job well done and costly headaches down the road. Knowing what to look for ensures you select a professional who is qualified, trustworthy, and capable of delivering quality work.
Verify Licensing, Bonding, and Insurance
The first thing to check is whether the contractor is licensed to work in your state or municipality. Licensing ensures they meet local requirements and have the necessary training to work to code.
Bonding protects you financially if the contractor doesn’t complete the work or fails to meet the agreed terms. Insurance, including liability and workers’ compensation, safeguards you in case of property damage or injury during the project. Always ask for proof of each and confirm with the relevant agencies before hiring.
Look for Proven Experience
A contractor with years of hands-on roofing experience is more likely to handle unexpected challenges and deliver lasting results. Ask about their specific experience with your type of roofing—whether it’s asphalt shingles, metal, slate, tile, or a flat roofing system.
Don’t hesitate to request photos or details of past projects similar to yours. Experience with your chosen material and style ensures the contractor understands the unique installation techniques and potential problem areas.
Ask for References and Read Reviews
A reputable contractor should provide recent references without hesitation. Speaking directly to past clients allows you to hear firsthand about their reliability, quality of work, and professionalism.
In addition to references, check online reviews on trusted platforms. Look for consistent patterns—multiple mentions of punctuality, cleanliness, and strong communication are positive signs, while repeated complaints about missed deadlines or poor follow-up may be red flags.
Get a Written Estimate
A professional roofing contractor should provide a detailed, written estimate that outlines the full scope of work. This includes:
Labor costs
Material specifications
Timeline for completion
Removal and disposal of old roofing materials
Any additional fees or charges
A written estimate makes it easier to compare bids from multiple contractors and prevents misunderstandings later. Be cautious of unusually low quotes—they may indicate lower-quality materials or cut corners in workmanship.
Understand Warranties Offered
Roofing warranties come in two parts: the manufacturer’s warranty covering the materials and the contractor’s workmanship warranty for the installation.
Ask how long each warranty lasts, what is covered, and what could void the coverage. A strong workmanship warranty shows the contractor is confident in their quality of work. Make sure these details are provided in writing.
Check Their Communication Style
Clear, consistent communication is essential throughout the roofing process. Pay attention to how quickly they return calls, answer emails, and address your questions.
A good contractor will take the time to explain options, walk you through the process, and keep you updated during the project. Poor communication early on can be a warning sign for potential frustration later.
Confirm Who Will Be On-Site
Some contractors use their own crews, while others hire subcontractors. Ask who will actually perform the work and who will supervise the job site. Having a dedicated project manager or foreman ensures quality control and gives you a consistent point of contact.
Ask About Safety Practices
Roofing can be dangerous, so contractors should follow strict safety protocols. Ask about their compliance with OSHA (Occupational Safety and Health Administration) standards, use of fall protection, and crew training. A contractor who prioritizes safety reduces the risk of accidents and delays.
Evaluate Their Cleanup Plan
Roofing projects can be messy, with nails, shingles, and debris falling around your home. Ask how the contractor will protect your landscaping, driveway, and other property features. Inquire whether they use magnetic nail sweepers and how they handle waste disposal.
A thorough cleanup plan shows respect for your property and attention to detail.
Assess Professionalism and Credibility
Beyond qualifications, the way a contractor presents themselves says a lot about their professionalism. Look for:
A permanent business address and phone number
A branded website or social media presence
Membership in trade organizations like the National Roofing Contractors Association (NRCA)
Recognition or certifications from manufacturers
These factors indicate a stable, established business that values its reputation.
Don’t Rush the Decision
Roofing work is a significant investment, so take the time to gather multiple quotes and compare your options. Avoid contractors who pressure you into a quick decision or offer “today-only” deals.
A trustworthy contractor will respect your need to review bids, check references, and feel confident in your choice.
Choosing a roofing contractor involves more than finding the lowest bid—it’s about securing the skill, reliability, and transparency you need for one of your home’s most important systems.
